If you try to call us in the next few days, please be patient. All calls are being forwarded to our cell phones, so it may take a little longer than usual to connect.
Our CallVantage Linksys router stopped working. Well, to be more accurate, the router still works, or I wouldn't be posting this. But the Telephone Adaptor part no longer functions.After 45 minutes of work with us (following much longer than that of Porter trying various things on his own), an AT&T representative supposedly determined that the SLIC (whatever that is) was bad, so they are sending us a new router.
While waiting, however, Porter configured Janet's CallVantage Linksys router to work in our system. Supposedly. Lo and behold, it failed in exactly the same very weird way. Back to the AT&T helpdesk again. Different tech, same diagnosis: a bad SLIC.
Wait a minute. Two routers failing at the same time, and in a peculiar way even the help techs found hard to believe? Another long time spent on the phone, this time "further up" in the helpdesk hierarchy. An apparently very knowledgeable man tried every thing he could, to the point where Porter now knows a lot about the insides and hidden parts of Linksys routers. Nonetheless, the final conclusion was, "As unbelievable as this seems, it appears you really do have two routers with bad SLIC's."
Stay tuned. And please be patient when you call. On the plus side, this has dramatically cut down on the number of nuisance phone calls we get.Excerpt: I wrote earlier about our failing telephone system. We limped along for a week with all calls forwarded to one or the other of our cell phones. Actually, it wasn't much of a limp. It was slightly annoying not to be able to have mo...
Weblog: Lift Up Your Hearts!
Date: March 9, 2007, 12:17 pm
