Lift Up Your Hearts!

"Who Is in Control? The Need to Rein in Big Tech," from this past January's Imprimis magazine, deserves mention here. It's not one I would normally republish, not because I don't agree with it, but because the author is the senior technology correspondent for Breitbart News.  He has the credentials to be heard, but Breitbart's biases make me as wary as CNN's do, and I know many of my left-leaning readers would see that and stop reading.

Don't. Please don't. What he has to say about the uncontrolled power of Google, Facebook, Twitter, YouTube, Amazon, and the like should concern everyone. Right now, it's conservatives who are feeling the flex of Big Tech's muscles, but the tech leaders could easily turn around and bite the hands that are currently feeding them. If you believe in freedom and democracy at all, this is worth reading and pondering.

Like most Europeans, my son-in-law, who is Swiss as well as American, has always wondered why I am so afraid of the misuse of governmental power, and not concerned about Google. I, in turn, don't understand how he can be so worried about tech companies while having no problem with a level of government surveillance and interference that would shock most Americans. I still think he's wrong not to be worried about excessive power in governmental hands, but I have to admit that he's right about Big Tech.

My response used to be, "Who cares if Google uses my data to target ads? I just ignore them, as I've always done with ads in newspapers (I usually don't even notice them) and on television." But that was then. That was before Facebook took down my 9/11 memorial post because it included a photo of Saddam Hussein. That was before it became obvious that Facebook was troubled by posts that even hinted that they might be about COVID-19. (Click image to enlarge.)

That was before I noticed how much Facebook and YouTube censor viewpoints they don't like. How careful one must be not to run afoul of their "algorithms." And certainly before Facebook, Twitter, Google, and Amazon proved that they are powerful enough to shut down the president of the United States, as well as a service (Parler) that welcomed Donald Trump's participation.

This may look as if it's about politics. It's not. It's about power. And it threatens everyone on every part of the political spectrum.

In January, when every major Silicon Valley tech company permanently banned the President of the United States from its platform, there was a backlash around the world. One after another, government and party leaders—many of them ideologically opposed to the policies of President Trump—raised their voices against the power and arrogance of the American tech giants. These included the President of Mexico, the Chancellor of Germany, the government of Poland, ministers in the French and Australian governments, the neoliberal center-right bloc in the European Parliament, the national populist bloc in the European Parliament, the leader of the Russian opposition ... and the Russian government.

Common threats create strange bedfellows. Socialists, conservatives, nationalists, neoliberals, autocrats, and anti-autocrats may not agree on much, but they all recognize that the tech giants have accumulated far too much power. None like the idea that a pack of American hipsters in Silicon Valley can, at any moment, cut off their digital lines of communication.

It is important to remember that the Web, as we know it today—a network of websites accessed through browsers—was not the first online service ever created. In the 1990s, Sir Timothy Berners-Lee invented the technology that underpins websites and web browsers, creating the Web as we know it today. But there were other online services, some of which predated Berners-Lee’s invention. Corporations like CompuServe and Prodigy ran their own online networks in the 1990s—networks that were separate from the Web and had access points that were different from web browsers. These privately-owned networks were open to the public, but CompuServe and Prodigy owned every bit of information on them and could kick people off their networks for any reason.

...[T]he Web was different. No one owned it, owned the information on it, or could kick anyone off. That was the idea, at least, before the Web was captured by a handful of corporations.

We all know their names: Google, Facebook, Twitter, YouTube, Amazon. Like Prodigy and CompuServe back in the ’90s, they own everything on their platforms, and they have the police power over what can be said and who can participate. But it matters a lot more today than it did in the ’90s. Back then, very few people used online services. Today everyone uses them—it is practically impossible not to use them. Businesses depend on them. News publishers depend on them. Politicians and political activists depend on them. And crucially, citizens depend on them for information.

Ah, the early days. We were early Prodigy users, and GEnie, before the Internet took off. Those were the days when it was easy to interact with famous people, because it was all so new and the numbers were small. GEnie's Education RoundTable was a great resource in our early days of homeschooling, and there I met Bobbi Pournelle, wife of science fiction writer Jerry Pournelle. We even arranged to meet when she came to Orlando, as did other of my ERT acquaintances. That was before we were warned against having meet-ups with people we only knew online, and it was a good deal of fun.

Big Tech has become the most powerful election-influencing machine in American history. It is not an exaggeration to say that if the technologies of Silicon Valley are allowed to develop to their fullest extent, without any oversight or checks and balances, then we will never have another free and fair election. But the power of Big Tech goes beyond the manipulation of political behavior. As one of my Facebook sources told me ... “We have thousands of people on the platform who have gone from far right to center in the past year, so we can build a model from those people and try to make everyone else on the right follow the same path.” Let that sink in. They don’t just want to control information or even voting behavior—they want to manipulate people’s worldview.

Consider “quality ratings.” Every Big Tech platform has some version of this, though some of them use different names. The quality rating is what determines what appears at the top of your search results, or your Twitter or Facebook feed, etc. It’s a numerical value based on what Big Tech’s algorithms determine in terms of “quality.” In the past, this score was determined by criteria that were somewhat objective: if a website or post contained viruses, malware, spam, or copyrighted material, that would negatively impact its quality score. If a video or post was gaining in popularity, the quality score would increase. Fair enough. Over the past several years, however—and one can trace the beginning of the change to Donald Trump’s victory in 2016—Big Tech has introduced all sorts of new criteria into the mix that determines quality scores. Today, the algorithms on Google and Facebook have been trained to detect “hate speech,” “misinformation,” and “authoritative” (as opposed to “non-authoritative”) sources. Algorithms analyze a user’s network, so that whatever users follow on social media—e.g., “non-authoritative” news outlets—affects the user’s quality score. Algorithms also detect the use of language frowned on by Big Tech—e.g.,“illegal immigrant” (bad) in place of “undocumented immigrant” (good)—and adjust quality scores accordingly. And so on.This is not to say that you are informed of this or that you can look up your quality score. All of this happens invisibly. It is Silicon Valley’s version of the social credit system overseen by the Chinese Communist Party. As in China, if you defy the values of the ruling elite or challenge narratives that the elite labels “authoritative,” your score will be reduced and your voice suppressed. And it will happen silently, without your knowledge.

If Big Tech’s capabilities are allowed to develop unchecked and unregulated, these companies will eventually have the power not only to suppress existing political movements, but to anticipate and prevent the emergence of new ones. This would mean the end of democracy as we know it, because it would place us forever under the thumb of an unaccountable oligarchy.

The author does have a suggestion, and I think it sounds reasonable. (I know my audience will not hesitate to let me know if I've missed something.) Some may think that I am against government regulation, but that's not true. I'm against unreasonable government regulation. (For my purposes, I get to define "unreasonable.") Most especially I am against regulations that fail to distinguish between large entities (in business, agriculture, education, medicine, and the like) and the small and individual. I don't know how to quantify "large enough" to need special regulation, but I have no doubt that our tech giants have crossed that line.

All of Big Tech’s power comes from their content filters—the filters on “hate speech,” the filters on “misinformation,” the filters that distinguish “authoritative” from “non-authoritative” sources, etc. Right now these filters are switched on by default. We as individuals can’t turn them off. But it doesn’t have to be that way. The most important demand we can make of lawmakers and regulators is that Big Tech be forbidden from activating these filters without our knowledge and consent. They should be prohibited from doing this—and even from nudging us to turn on a filter—under penalty of losing their Section 230 immunity as publishers of third party content. This policy should be strictly enforced, and it should extend even to seemingly nonpolitical filters like relevance and popularity. Anything less opens the door to manipulation.

I cannot say it strongly enough:  This is not a left-wing thing; this is not a right-wing thing. This is a big thing. A thing we must all come to grips with.